Update: June 17, 2020
We are back open with full services! Thankfully, Dr. Legato’s close family member’s test results came back negative, which means he’ll be available to see pets in the clinic. Thank you again for your patience and understanding through these unprecedented times. If you wish to schedule an appointment, please do not hesitate to call us at 706-353-2696.
Update: June 15, 2020
COVID-19 has reshaped the way we all interact, including the way we have been able to continue and provide care for your animals while limiting exposure risks and protecting our well-loved clients and employees. Regardless of how safe we all are in our daily lives, both professionally and personally, exposure risks are still a possibility.
Dr. Legato has been in contact with a high-risk family member who was potentially exposed and is currently expressing COVID-like symptoms. Although the individual had two different rapid tests return negative results, Dr. Legato has elected to suspend seeing clients until the results of the third, more reliable test to confirm that there was not an actual exposure. He wants to wait to ensure there is no risk to our clients and staff before returning to the practice.
Out of an abundance of caution for our valued clients and employees, we are closing the clinic for a few days, pending the results of the family member’s third test. Dr. Legato wants to confirm that there was not an actual exposure before returning in order to be certain we are not putting anyone at risk.
No one at Sycamore Veterinary Services has tested positive or is showing any symptoms, including Dr. Legato, but we care about our clients and employees and want to ensure we take all necessary precautions to ensure we are providing the absolute best care of you and your pets.
We will be temporarily closed for appointments at this time but will have someone on-site answering phones and filling prescriptions. Dr. Legato will be available for telemedicine and consultations remotely. We are rescheduling all routine appointments and surgeries and will be sending emergencies to Companion Veterinary Hospital, Heartwell Equine Veterinary Services, and the University of Georgia Small and Large Animal Teaching Hospital. Please do not hesitate to call with any concerns or questions and THANK YOU for your understanding!!
Small Animal: Companion Animal Hospital, 706-549-6043
Large Animal and Farm Animal: Heartwell Equine Veterinary Services, 706-436-4228
University of Georgia Small and Large Animal Teaching Hospital, 706-706-542-3221
Update: May 1, 2020
The time has come to reopen the state for business and given that most everyone has a healthy case of cabin fever, sunshine and fresh air will be good for all of us—including your pets!
While we’re excited to return to the clinic full-time, we want you to know that health and safety—for you, your pets, and our staff—remains our first priority.
As you are aware, we have been working under strict modifications to help maintain social distancing, but the question many of us are asking is “What happens now?”
- We will continue with curbside service only, meaning you will remain in your vehicle while we care for your pet, and your appointment will be conducted via phone or facetime.
- We ARE scheduling appointments and will be contacting you to get your pets caught upon their routine vaccinations and exams. You are more than welcome to call and schedule an appointment as well!
- We ARE resuming elective surgeries and accepting boarding reservations, beginning again in mid-May.
- If you feel uncomfortable or belong to a high-risk group, please let us know, and we will be happy to schedule you for the first appointment of the day.
Starting Monday, May 4th, our hours will be:
Mondays, Tuesdays, Thursdays 8:30 AM to 6 PM
Fridays 8:30 AM to 6:30 PM
Saturdays 8:30 AM to 2 PM
On Wednesdays, we are out of the office on farm calls, but will be answering phones remotely when possible between 9 AM to 3 PM. If we are unable to answer, please feel free to leave a message or call us back.
Please Note: For the safety of our clients and staff we are closely monitoring COVID-19 cases in Georgia, particularly the greater Athens area. If there is an increase in the numbers, we will not hesitate to alter our availability and hours.
Dr. Legato and the staff
Update: April 2, 2020
Sycamore Veterinary Services will be doing our part to flatten the curve, in accordance with the shelter-in-place directive issued by Governor Kemp. That means we’ll be changing how we conduct business for the foreseeable future.
Our office will still be open to urgent appointments, and we will have access to our phone lines, email, and all your pet’s medical records. Please do call us if you have questions, need to request medication refills, and most importantly if you need access to care for your pet in an emergency.
We will be available by phone at 706-353-2696 on the following schedule:
Monday, Tuesday, Thursday, Friday: 9:30 AM to 4:30 PM
Wednesday and Saturday: 9:30 AM to 12 PM
We also welcome emails. Our email address is firstname.lastname@example.org.
Please be patient with our technician, as only one person will be fielding all phone calls and emails remotely from their home. Please leave a voicemail, if you are unable to get through.
We can refill prescriptions, either through our online pharmacy or, for special circumstances, at the office, in which case we’ll deliver the medication directly to your car.
During this time, urgent and emergency cases will be seen in the office by Dr. Legato. If your pet experiences a major and/or after-hours emergency, proceed directly to the University of Georgia Veterinary Hospital. Their phone number is 706-542-3221.
While the shelter-in-place mandate is enforced, we will not schedule any elective surgeries or non-urgent appointments, including annual exams and routine vaccinations.
We love you all and appreciate your continued patronage, understanding, and patience during such a difficult time in the world.